STATUS: NO_REVERSAL_AVAILABLE

01 // ALL_SALES_FINAL Once the “Download” command is executed and the bits reach your local storage, the transaction is locked. Due to the nature of digital payloads, we do not offer refunds.

02 // CORRUPT_DATA_EXCEPTION If the file you received is corrupted or the checksum doesn’t match, we will re-issue the asset. Contact [email protected] with your order ID to initiate a Re-Transmission.

03 // DOUBLE_PURCHASE_OVERRIDE If you accidentally purchased the same digital asset twice in the same transaction, our system will flag the redundancy. We will refund the duplicate charge upon manual verification.